Privacy Policy

1. Who is responsible

Projectour, Intelak Hub, Offices 4, One Central, Dubai World Trade Center, Dubai, UAE, is the controller for personal data described in this policy, except trip and traveller data we process on a customer's instructions — for that, the travel business we work with is the controller and we act as their processor.

2. What we collect

• Contact details you give us — name, work email, company — when you send us a brief or ask us to get in touch.
• Trip and traveller data — itineraries, traveller names, passport details where a supplier requires them, contact details and supplier communications — processed on behalf of the travel business running the trip.

This website stores no form submissions. The contact form composes an email in your own mail client and sends nothing to a server of ours.

3. What we use it for

• Quoting, booking and running trips (performance of a contract).
• Responding to briefs and inquiries (legitimate interest / pre-contract steps).
• Service communications and, only with consent where required, updates about our coverage.
• Security, fraud prevention and legal compliance.

We do not sell personal data.

4. Who we share it with

Ground operators and suppliers involved in a trip receive the traveller details needed to deliver it. Service providers who host or support our systems process data under contract with us. Authorities receive data only where the law requires it.

5. International transfers

Trips are global by nature: traveller details are shared with operators in the destination country. Where data protection law regulates such transfers, we rely on the safeguards that law provides for them.

6. Retention

Contact details are kept while we are in touch and for a reasonable period after. Trip records are kept as instructed by the controlling travel business and as required for legal and accounting obligations.

7. Your rights

Subject to applicable law, you can request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. Travellers whose data we process for a travel business should direct requests to that business; we will assist it in responding. Contact us athello@projecture.com.

8. Cookies

This website sets no analytics or advertising cookies. Fonts are loaded from Google Fonts, which involves your browser requesting font files from Google; no other third-party requests are made.

9. Changes

Material changes to this policy will be posted here with a new "last updated" date.